General Travel Information

Travel documents:

A valid passport or some other identification document recognised by international
agreement; for certain countries a personal identity card is sufficient (i.e. a document which
testifies to the identity and citizenship of the bearer).
Information: Diplomatic missions and consular offices of the Republic of Croatia abroad or the
Ministry of Foreign Affairs and European Integration of the Republic of Croatia.
Tel: +385 1 4569 964; E-mail: stranci@mvpei.hr; www.mvpei.hr

Customs regulations:

Customs regulations in the Republic of Croatia are almost completely harmonised with the
regulations and standards of EU member states, but the value of objects of non-commercial
character for personal use allowed to be brought into the country without tax duty or PDV
(VAT) is limited to 300 HRK (kuna).
Foreign and local currency and cheques is freely taken in and out by foreign and Croatian
citizens with residence abroad, but the transfer of an amount exceeding 40,000 kuna must
be declared to a customs official. Valuable professional equipment and technical devices
must also be declared to a customs official at the border crossing.
PDV (VAT) is refunded to foreign nationals when leaving the country for individual goods
purchased in Croatia, for amounts in excess of 500 HRK, upon the presentation of a PDV-P,
or rather a “Tax-cheque” form verified exclusively by a customs official.
For additional information please contact the Customs Administration (www.carina.hr)
Information regarding the conditions of import of products of animal origin in the personal
luggage can be obtained from the Ministry of Agriculture, Fishing and Rural Development –
Administration for Veterinary Medicine (Tel.: + 385 1 610 9749, 610 6703 and 610 6669).

Currency:

The kuna (1 kuna = 100 lipa). Foreign currency can be exchanged in banks, exchange
offices, post offices travel agencies and hotels.

Post and telecommunications

Post offices are open from 7 a.m. to 7 p.m. on weekdays, in smaller centres from 7 a.m. until
2 p.m.; some offices work a split shift. In most towns and tourist centres, on-duty post offices
are open on Saturdays and Sundays.
Phone cards are used in all public telephones and may be purchased from post offices
and from newspaper and tobacco kiosks. International calls may be made directly from
public telephones.
www.posta.hr

Shops and public services working hours

Most shops are open from 8 a.m. until 8 p.m. on weekdays, on Saturday and Sundays until
2 p.m.; in the season longer.
Public services and business offices work from 8 a.m. until 4 p.m., Mondays to Fridays.

Health services

There are hospitals and clinics located in all the larger towns and cities, while smaller centres
have dispensaries and pharmacies.
Foreign visitors who are covered by health insurance in their own country do not have to pay
for services of emergency health care during their private stay in the Republic of Croatia if
a convention on Social Security has been signed between the country they come from and
Croatia, i.e. if they have in their possession a certificate stipulated by such a convention
confirming their right to health care. Health care (including transport) is used for emergency
cases in the manner and according to regulations valid for Croatian citizens covered by Social
Security, with identical participation in health care costs (participation and administrative
duties). Persons coming from countries with which no such convention has been signed shall
personally bear the costs of health services rendered.

Power supply:

220 V, frequency 50 Hz

Tap water is potable in all parts of Croatia.

Public holidays

1 January – New Year’s Day
6 January – Epiphany
Easter Sunday & Easter Monday
1 May – Labour Day
Corpus Christi
22 June – Anti-Fascist Resistance Day
25 June – Statehood Day
5 August – Victory Day and National
Thanksgiving Day
15 August – The Assumption
8 October – Independence Day
1 November – All Saints’ Day
25-26 December – Christmas Holidays

Fuel stations:

Open from 7 a.m. until 7 or 8 p.m. every day; in the summer season, until 10 p.m.
On-duty fuel stations in the larger cities and on main international routes are open 24 hours a day. All fuel stations sell Eurosuper 95, Super 95, Super 98, Super plus 98, Euro Diesel and Diesel, and gas (LPG) is also available in major cities, and at fuel stations along motorways.
For information on fuel prices and a list of centres selling LPG gas go to:www.ina.hr; www.omv.hr; www.tifon.hr; www.hak.hr

Important telephone numbers:

• International country code for Croatia: +385
• Police: 92
• Fire Brigade: 93
• Ambulance: 94
• Roadside vehicle assistance: 987 (When calling from abroad or by mobile phone, call +385 1 987)
• National Centre for Search and Rescue at Sea: 9155.
• The countrywide number for all emergency situations: 112
• General information: 981
• Information on local and intercity numbers: 988
• Information on international numbers: 902
• Weather forecast and road conditions: 060 520 520
• Croatian Automobile Club (HAK): +385 1 46 40 800, Internet: www.hak.hr; E-mail: info@hak.hr

We extend our warm welcome to you and we are pleased and proud that you have decided to visit our country. The Croats call their country “Our beautiful Homeland” – the starting verse of the Croatian national anthem. The Republic of Croatia is a European parliamentary state and a part of European political and cultural history. By size it is classified among the medium size European countries such as Denmark, Ireland, the Slovak Republic or Switzerland. Croatia is a land of open frontiers and clear cut customs regulations. It is also a land of concord and one that is respectful towards its guests. We Croats strive to make Our beautiful Homeland equally beautiful to all who visit it, and we do our best to ensure that they take with them only
beautiful memories.